There are people all over the US who find themselves in legal binds, but are unable to get the legal help they need. As we enter this season of giving, this episode is here to highlight an Access to Justice success story that I’ve been fortunate enough to be a part of, albeit one that is still very much in its early chapters. I’m sharing this to spread a little hope, but also to illustrate some Agile tools and concepts that you might be able to use in your own private practice.
Over here, a clear focus on improving the client experience is leading to improved outcomes and streamlined workflows across the board for the client, for the court, and even for opposing counsel. And yes, even opposing counsel should be considered a customer when it comes to delivering work from parts of your workflow.
Tune in this week to hear how the Commons Law Center is leveraging technology, visual systems, and a client-centered approach to make a real impact in their community. From streamlining the intake process to negotiating with opposing counsel, you’ll see how a little innovation can go a long way in the fight for equal justice under the law.
Start your Agile transformation today! Grab these free resources, including my Law Firm Policy Template, to help you and your team develop a more Agile legal practice.
What You’ll Learn in This Episode:
- How the Commons Law Center is using a mobile clinic to provide free legal representation to tenants facing eviction.
- Why a client-centered approach is key to delivering better legal services and outcomes.
- The power of visual systems like Kanban boards to improve efficiency and communication.
- How embracing technology can help accelerate the delivery of legal services.
- The importance of trying new things and learning from feedback to continuously improve.
Listen to the Full Episode:
Featured on the Show:
- Have a question? Feel free to reach out to me via email and I’ll be happy to help!
- Free resources to help you and your team develop a more Agile legal practice, including my Law Firm Policy Template.
- Watch on YouTube, where it is easy to turn on subtitles to follow along.
- The Commons Law Center welcomes donations!
- Clio
- Gavel
- Ep #10: Make Policies Explicit
- Ep #15: Mastering Effective Handoffs in Your Legal Practice
- Ep #23: Roots of the Lawyer Shortage
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