Update April 4, 2020: Zoom has been under quite the microscope this past week, and there's no shortage of reports about its various shortcomings. Be sure to read all the way to the bottom of this post (there are two updates) to get the whole picture. But I stand by this punchline: If you know...

Last week I was honored to give the kickoff keynote for the Portland node of the Global Legal Hackathon. The hackathon itself was to follow two tracks, Business of Law and Access to Justice, but I made my case that there are plenty of opportunities to cover both of those topics with product or...

Unless you're a lone wolf, your project is going to have hand-offs.

Sorry, did I say "project?" I forgot for a moment that this is a legal blog. I meant "matter." Or "case." Or whatever else you call that "individual or collaborative enterprise that is carefully planned and designed to achieve a...