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From the Podcast
If you’re like a lot of attorneys, one of the more significant sources of overwhelm in your law practice comes from the sheer volume of emails and other communications you have to process in the course of your day. Effective communication is always a hot topic and it plagues law practices everywhere.This episode incorporates elements (see more…)
One of the hardest things to recognize in a law practice is how the default way in which lawyers approach and deliver their work creates barriers to access for everyday people trying to reach that lawyer’s services. So, how do you identify it and what can you do about it?In today’s episode, I talk with (see more…)
For this episode, I continue with the theme of quality, specifically how focusing on better quality standards can improve the flow of work in your law practice while creating better outcomes for your clients.Today, I have two specific tools that work beautifully together and amount to a specific type of quality standard policy that you (see more…)
Policies are those little rules and practices that, when followed, help make sure that you and your team are actually hewing to your values and consistently taking the steps necessary to create the value for your customer that you’ve promised them. If you don’t have any explicit policies, it becomes incredibly difficult to develop any (see more…)
What if the best way to improve the efficiency of your law practice is to not try to improve efficiency at all, but to focus on quality instead? This may sound paradoxical, but focusing on quality, not efficiency, is the key to unlocking more balanced workloads, smoother workflow, increased capacity, and ultimately greater efficiency while (see more…)
In today’s episode, I’m speaking with South Carolina consumer rights attorney and co-author of The Lean Law Firm, Dave Maxfield. Dave joins me today to provide an interesting look into how lawyers can adopt techniques from the Lean methodology to empower and improve their law practices. Lean and Agile share essential DNA, including using Kanban to make (see more…)