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The thing that feels “efficient” may actually be cutting corners, but we humans have a hard time seeing that in the moment (especially when we feel busy or overwhelmed). Getting things right the first time is always more efficient than getting them wrong and having to do them over again.

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Instead of depending on a “rule of thumb” for when to hire new team members for your law firm, the better approach is to study your metrics around your firm’s three core systems. They will give you the business intelligence you need to make changes with confidence.

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