If you don’t have explicit policies, it becomes incredibly difficult to develop any consistency around how and when you deliver your work. Tune in this week to discover the importance of establishing simple but clear policies in your law practice. Those policies are going to be the key to improving the quality and consistency of...
What if the best way to improve the efficiency of your law practice is to not try to improve efficiency at all, but to focus on quality instead? This may sound paradoxical, but focusing on quality, not efficiency, is the key to unlocking more balanced workloads, smoother workflow, increased capacity, and ultimately greater efficiency while...
Dave Maxfield, co-author of The Lean Law Firm, joins me today to provide an interesting look into how lawyers can adopt techniques from the Lean methodology to empower and improve their law practices. Tune in this week to discover how to take lean production systems of global production lines and use them to improve your...
Streamlining processes in your law practice makes sense. It saves you and your team precious time and energy and keeps the backend running smoothly. However, optimizing a system for efficiency doesn’t always go down well with clients. In fact, it can reduce customer value and loyalty, leaving them disengaged from the process you’re helping them...
When somebody hires a lawyer, what are they really looking for? One mainstay of being an Agile Attorney is delivering customer value consistently, so how do you invest your time and experience in your practice now to create an environment that prioritizes client value in your firm? Discover how you can pivot in your law...
Do you have numerous cases close to being completed but, because they are no longer urgent, they sit among the rest of your work and make you feel overwhelmed by all there is to do? Many firms overlook addressing this common issue as an opportunity to reduce the total amount of work in their system....
There is a wealth of tools out there designed to streamline your workflow, easy to pick up and capable of adapting in countless ways as you master them. A personal favorite of mine is the Kanban board. We’ll explore various board types, identifying the one that best meets your practice’s needs and pinpointing bottlenecks in...
Are you hitting roadblocks in your legal delivery systems because of stubborn bottlenecks that disrupt the flow of work? It feels like every new solution out there promises smoother operations, yet often, they just end up shifting the problem elsewhere. In today’s episode, I’m going to guide you through the most effective strategies for getting...
If you’re feeling overwhelmed or overburdened in your law practice, it may be a sign that you’re operating beyond your current capacity. But how do you know what that is? And how can you go from prioritizing intake and growth to focusing on delivering quality work within the firm’s capacity? In this episode, I provide...
Do you ever feel discouraged or overwhelmed by the amount of unfinished work in your law practice? Are you ever juggling so many balls that you’re worried something is going to drop and you may not notice when it does? Join me this week as I dive deeper into what the Agile Methodology is and...
Hi, I’m John Grant. I’m an operations expert on a mission to help legal professionals of all kinds build practices that are profitable, scalable, and sustainable for themselves and the communities they serve. I created this podcast for law firm owners, in-house leaders, practice group leads, and really any other legal professional who wants to...
In this bonus series of the Agile Attorney Podcast, we are focusing on the Voice of the Client. I am bringing you the stories of real people, in their own voice, talking about the challenges and successes they’ve had dealing with lawyers. Today you will hear from Jason, a maintenance technician at an industrial plant...