When you’re buried in work, your to-do list is flowing off the page, and you’re feeling totally overwhelmed in your day-to-day activities, I invite you to hit play on this episode. I go old school,
One of the biggest challenges law firms face when moving away from hourly billing and towards incorporating flat fees is motivating your team in a way that actually supports the new business model.Tune in this
Do you know the most profitable parts of your law practice? If you’re like most lawyers, the answer is probably no. But without a clear understanding of matter-level profitability, you could be making costly decisions
Transitioning away from the billable hour can feel daunting, but it doesn’t have to be an all-or-nothing proposition. By taking an iterative, milestone-based approach to your matters, you can begin to identify which phases of
Are you familiar with Clio’s Kanban-inspired feature, Clio Matter Stages? It’s been around for a while now, but as a Kanban enthusiast, I was eager to check it out at this year’s Clio Cloud Conference.
I’m a massive fan of Bottleneck Theory. This is the idea that you can make massive improvements to your legal workflows by finding and focusing on just one part of your overall system: the bottleneck.
Have you ever struggled with giving tough feedback to your team members? Do you find yourself resorting to the criticism sandwich approach, hoping to soften the blow by sandwiching negative comments between compliments? Tune in
Something I see with my lawyer clients is that they have so many different things on their plate that each piece of work looks like an object, like a static thing that we need to
Adding capacity to your law practice, whether through hiring new team members, outsourcing work, or using AI to help you with certain tasks does not always add up to overall workflow improvement. This can be
Have you ever felt like certain tasks in your law practice are taking longer than they should? What if I told you that sometimes the key to efficiency is slowing down and working together? This
One common anti-pattern I run into in working with lawyers and law practices is people who are constantly looking for little efficiencies to try to improve particular parts of their practice or their legal workflow.
As professionals, it’s easy to jump to conclusions about what clients need based on our experience and the patterns we see emerging. But in making these assumptions, are we missing a critical opportunity to truly