A Cautionary Success Story

​Anyone who has been around the Access to Justice space for more than a few months has likely run into one or more efforts to help people with criminal records expungement. And with good reason — even a decades-old criminal conviction on a person’s record can...
The Agile Mentors Podcast

The Agile Mentors Podcast

A few weeks ago I had a great interview with Mountain Goat Software’s Brian Milner for his Agile Mentors Podcast, and I’m happy to announce that our episode is live. Most of the podcast interviews I do are from folks who are catering to lawyers and...
Generative AI and the Value of the Process

Generative AI and the Value of the Process

Several months ago a legaltech friend asked me to read through their in-progress e-book on the role of generative artificial intelligence in in-house legal workflows. The first several chapters were a useful background on AI and its potential uses for general counsels...
The 80/20 Principle Podcast

The 80/20 Principle Podcast

Ernie founded the 80/20 Principle podcast where he discusses law firm practice management and how to create better systems in law firms. I joined him to discuss the Kanban method for visualizing workflows, the concept of Kaizen for continuous incremental improvement,...