by admin | Jun 23, 2022 | Law Practice Management, Legal Business Models, Legal Product Design
Yesterday I introduced the idea of the phased delivery of productized legal services. I left you with my insistence that each phase of your workflow should have a deliverable. Specifically, a client-facing one. Today I’ll unpack that assertion. A few bits of...
by admin | Jun 21, 2022 | Law Practice Strategy, Legal Business Models, Legal Product Design
Happy solstice! As we mark a celestial turning point, I’ll jump on the metaphor to offer a few thoughts on what I think is the necessary turning point for legal professionals to build practices that meet my triple goals of being profitable, scalable, and...
by admin | Jun 17, 2022 | Law Practice Management, Legal Project Management, Productivity
Continuing this week’s theme on Attention Pollution… Yesterday I challenged the conventional wisdom that lawyers should always be responsive to their clients. So how can a lawyer create a good customer experience without being responsive? Easy: Be...
by admin | Jun 16, 2022 | Law Practice Management, Productivity
Continuing this week’s theme of Attention Pollution… Yesterday I talked about ditching the dings, the little interruptions that take up way more of your time than you probably realize.Today I’m going to poke at some conventional wisdom of lawyer...
by admin | Jun 15, 2022 | Productivity
Yesterday I wrote about Attention Pollution. A few of you wrote back thanking me for the reminder to focus on protecting your attention. One person suggested that it was similar to the advice that eating healthier begins in the grocery store; if you never bring the...