Deliverables Challenge Assumptions

Last week I introduced the first of the principles behind the Agile Manifesto: “Our highest priority is to satisfy the customer through early and continuous delivery of valuable work product.” I’m going to start this post about assumptions with by assuming you...

A Chat About Accessibility

Today I’m reaching back to an episode I recorded for Megan Zavieh’s Lawyers Gone Ethical podcast back in the early days of the pandemic (April 2020). I had just published a video titled Why US Courts Will Gridlock, about why I (correctly) believed that...

Legal products that meet client needs

Continuing my theme on phased delivery of productized legal services. If you haven’t been following along, check out Part 1 and Part 2. Before we get into what deliverables mean for your workflows (punting that one to tomorrow), I first want to talk about how I...