I joined Dan Lear on the Gravity Legal Podcast to share some of the valuable lessons I have learned from my experience while consulting for law firms and working for Getty Images.
Show Highlights:
- John explains who he is, what he does, and how he thinks about the economics of law firms and legal services.
- One of the strongest lessons that John took away from Getty Images.
- Some of the key insights from Getty that John has brought into his consulting business.
- Bringing agile and lean to lawyers and law firms.
- The internet has made vast amounts of information available to everyone, for free - how does this affect law?
- The biggest hurdle that the legal profession has to overcome.
- John explains the economics of productizing legal services.
- Thinking about legal products from a Lean and Agile perspective.
- Looking at the portfolio model. A productized service using a flat fee billing model.
- Stepping back and looking at the bigger picture to find the best problem-solving methodology.
- Setting change in motion by first observing the status quo.
- Very few lawyers focus on creating a quality customer experience.
- The Kanban Board is a great tool to make knowledge-work visible.
- John talks about his courses, workshops, and coaching.
You can listen to the episode on Gravity Legal's Podcast Page, or at any of the links below: